USCIS has now unveiled the much hyped case status checking system. Although it is noticeably better than its predecessor, it fell short of expectations.

From the DHS leadership journal and various speeches made by government officials, people had the impression that the new online status system would achieve two major objectives:

  1. Identify the current processing step of an immigration case, i.e. let a customer know what has been done, what is being worked on and what is coming next on their application; and,
  2. Provide an estimated waiting time before a case can be adjudicated, i.e. let a customer know “how many people are waiting in line or how long it may be before USCIS can process and approve his application.”

USCIS has done a fairly good job for No. 1 (case status), but not nearly enough for No. 2 (waiting time).

The case status tool now displays seven steps: Acceptance, Initial Review, Request for Evidence (RFE), Testing and Interview, Decision, Post Decision Activity, and Document Production or Oath Ceremony. Below is an example of the RFE step (see more examples here):

uscis-case-status-request-for-evidence

The benefit of this format is that all processing steps are displayed in one window – people who are not familiar with the immigration process  are now able to figure out what steps have been completed and what is likely to come next. For others, especially high-tech workers under employment based categories, this change is far less appealing because most of them understand the green card work flow quite well already.

As it stands now, a new status update will replace the old one, and if a case has reached the next step, previous ones will be grayed out. A better way would be to keep all status updates in the system until at least some time after the case has been adjudicated. This way it also acts as a personal journal for the applicant. The data are stored in the USCIS database anyway, why not make them  useful?

The new alert function via text messaging is nice and geeky, but doesn’t deserve so much spotlight in my opinion.

Regardless of how case status is presented, what is critical to immigrants is that the information in the system is complete and up to date. For example:

  • Does the system reflect a RFE that has been responded to?
  • Is background check information included in the report?
  • Does a rescheduled appointment or interview get updated?
  • If a case is at a certain stage, does it mean all previous steps have been completed? In another word, does RFE mean FBI name check is cleared? If an interview is scheduled, does it mean all RFE’s have been processed?

The waiting time report, implemented as National Volume and Trends on the new website, is far from what everyone expected. We will discuss it in a separate post.

It is worth mentioning that USCIS redesigned the website in a hurry, and completed the bulk of new development in roughly three months. So it is probably unrealistic to expect a complete overhaul. It is an excellent start, however, and USCIS deserves credit for that. But we certainly hope that the efforts don’t stop here. USCIS.gov is one of the most popular government websites (6 million visitors monthly), so hopefully the agency will have the support to continue to make it better.

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15 Responses to “New USCIS.GOV Website Review – Check Case Status”

  1. Abdul Rahim says:

    with due respict my case number xxx[deleted by IR-Blog] F4 my prority date may 2003 how much year my case will be approved and who year my visa will done

  2. Vini says:

    Hi,
    with respect to my case number past 1 year it appears as Post decision activity. When can i expect
    the decision they are going to make on my case?
    Appreciate your reply

    Thanks
    Vini

  3. IR_Blog says:

    Post decision activity is usually coming pretty fast, although it depends on your case type and what the decision actually was. I’d say that if USCIS hasn’t notified you the expected wait time, you might want to contact them if you haven’t heard anything after 30 – 60 days.

  4. Jesus says:

    Hey you seem to know the system pretty well. I was just wondering how significant the first step, Acceptance, is for the whole process and perhaps how much time may be left for the next step. It’s an Immigrant Petition for Relative filed in 1997

    Thankjs for all your Help!!
    Sus

  5. IR_Blog says:

    “Acceptance” establishes Priority Date (PD) or Received Date (RD), depending on the case type, so it is very important in terms of determining your position in line. For family-based immigration, it can take quite a while for the other steps as shown by the Visa Bulletin.

  6. lorena perez says:

    i was just wondering if there are certain penalties if you applyed for citizenship on the day before or the day of your permanent residence expired..due to money issues this would be the case.

  7. IR_Blog says:

    A green card has expiration date, but permanent residence status doesn’t. Assuming you meant green card, you most likely will need to renew it before you are able to apply for citizenship.

  8. Abdul Rahim says:

    sir my recipet number wac 0319952414 my case lintial revew my prority date june 25 2003 how much take time my case will post decision i am frome pakistan

  9. IR_Blog says:

    Abdul,
    Please refer to our USCIS case status page for more ways to check your case status.

  10. komy A Amessoudji says:

    My wife visa was denied because they thought the marriage never happened but I was in my former country and present the day of marriage.Since august 20th,2009,my case appears as post decision activity.when can I expect the decision will change?
    I have proof to show that it wasn’t about marriage but because I protested the way the TOGO consular local officer stepped in our private life insulting my wife ‘B” word. Despite I sent inquiries to USCIS and NVC before the application was sent to USCIS.
    2/When a son who is not following his mother to US DNA testing is required for a visa interview?

  11. Abdul Rahim says:

    The above prtition have been approved. we have sent the oriinal visa petition to the department of state NATIONAL visa Center NVC 32 Rochester Avenue portsmouth NH 03801 2909. nvc processes all approved immigrant visa petition that need consular action.

  12. Tilahun says:

    My wife denied visa just consular suspects fake mar rage.At the moment,she is pregnant expecting a baby in April i inform uscis but got answer wait.how long ?

  13. Hossain says:

    I am the IV Visa applicant in USA from Bangladesh.My case in DHS for revocation because i had not substitute sponsor. Now I am ready to replace a new substitute
    sponsor to continue proses my case.

    please help me which department will help me to proses
    my case.

    with best
    Regards

    Shahadat Hossain
    Bangladesh

  14. Hossain says:

    I am the IV Visa applicant in USA from Bangladesh.My case in DHS for revocation because i had no substitute sponsor that time. Now I am ready to replace a new substitute sponsor to continue proses my case.

    please help me which department will help me to proses my case.

    with best
    Regards

    Shahadat Hossain
    Bangladesh

  15. hana says:

    hi im from kosovo.my brother apply me and my family in visa category F4
    my case number is SKO2009xxxxx[deleted by IR] my priority date is 31 march 2008
    i want to know how long does it take to go in usa

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