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Contact USCIS and Other Government Agencies

More contact information for USCIS (formerly INS), the FBI, DOS, ICE, DOL and other government agencies with regard to immigration issues:

19. National Visa Center (NVC) - Department of State

NVC is the immigrant visa processing facility that handles all USCIS-approved immigrant visa petitions, collect fees, monitor visa cut-off dates, and schedule visa interviews for Consular Processing cases.

  • Email:
  • Phone: 603-334-0700
  • Recorded message: 603-334-0700

20. USCIS FOIA Request Status Check

You may check the status of your USCIS FOIA request online or by phone:

  • Online (using the Control Number)
  • Phone: (816) 350-5785 from 7 a.m. to 2:15 p.m. (Central Time)

21. ICE Office of Detention and Removal Operations Offices

Headquaters: 500 12th SW, 11th Floor, Washington, D.C. 20024

Phone: (202) 732-3100

List of field offices and contact information

22. Contact Information for Ports of Entry (POE)

CBP "Locate a Port Of Entry" page has contact information, including phone numbers, for CBP offices at airport, sea or land POE's.

23. Check PERM Status Online

To file a PERM labor certification, your employer must set up an account on DOL's Permanent Online System. Your company or attorney can also check the status of an existing PERM applications. If you wish to check the status yourself, you must obtain the User ID and Password from your employer - unfortunately not many employers are willing to do that.

24. USCIS Email for Canadian Customers

USCIS has set up an email address specifically for customers in Canada to ask about general immigration questions:

25. Inquiries Regarding USCIS Lockbox Operations

For queries regarding USCIS lockbox operations, such as rejected applications based on incorrect fee payment:

26. Visa Inquiries with the Department of State (DOS)

  • Visas and Application Process: 202-663-1225 or
  • B-1 Visa: 202-663-3198 or
  • F-1, J-1 or J-1 Visa:
  • Immigrant Visa (National Visa Center, see #19 above): 603-334-0700
  • Diversity Visa (Kentucky Consular Center): 606-526-7500

27. DOL Office of Foreign Labor Certification LCA Inquiries

  • LCA Help Desk at the Chicago NPC for general questions about the Labor Condition Application (LCA/ ETA Form 9035/ 9035E) for the H-1B, H-1B1 and E-3 programs or for questions regarding a specific LCA:
    • Phone: (312) 353-8100
    • Fax: (312) 353-6757 Attention: LCA Program Unit
    • Email:
    • Mail: U.S. Department of Labor
      Office of Foreign Labor Certification
      Chicago National Processing Center
      536 South Clark Street, 9th floor
      Chicago, Illinois 60605-1509
      Attention: LCA Program Unit
  • For policy guidance:
  • For iCERT technical issues:

28. Adoption Inquires - Adopting a child under the Hague Convention

  • USCIS Children's Issues, Phone: 202-272-1663
  • DOS Hague Adoption Unit, Email:, Phone: 202-736-9089, Fax: 202-736-9080
  • National Benefits Center (NBC), Email:, Phone: 1-877-424-8374, Fax: 816-251-2799
  • National Visa Center (NVC), Email:, Phone: 603-334-0700
  • DOS Office of Children's Issues, Intercountry Adoption Presentation.

29. List of Free Legal Services

The Department of Justice (DOJ) runs two programs, The Legal Orientation and Pro Bono, which provide legal information and counseling and even free legal services for immigrants appearing before the Immigration Courts and Board of Immigration Appeals (BIA).

30. Key Officers at Foreign Service Posts

A long list of U.S. embassies and consulates, completed with addresses, phone numbers, business hours and officers' names.

See also: